Field Service Action 06B39
ATTACHMENT II
Customer Satisfaction Program 06B39
Supplement #1

Certain 2006 Model Year Ford Crown Victoria, Grand Marquis and Lincoln Town Car Vehicles - Transmission Oil Cooler Bypass Valve Inspection - Program Expiration Extension


Labor Allowances

Description

Labor Operation

Labor Time

Inspect Transmission Oil Cooler Bypass Valve using the provided tool*.

06B39A

0.2 Hours

Replace Transmission Oil Cooler if TOC by-pass valve does not move (requires approval from the SSSC).

06B39B

1.4 Hours

NOTE: All selling dealers with affected vehicles will be shipped one TOC bypass valve inspection tool on May 12, 2006. For non-selling dealers who require an inspection tool, contact the SSSC at 1-800-325-5621. Tools are shipped in a DHL shipping bag to the attention of the Service Manager.

Parts Requirements/Ordering Information

Prior approval is required from the Special Service Support Center before ordering a replacement Transmission Oil Cooler. When contacting the SSSC at 1-800-325-5621 for approval, the SSSC will also provide the part number for the replacement Transmission Oil Cooler.

Dealer Price

For latest prices, refer to DOES II.

Parts Retention and Return

Affected Transmission Oil Coolers are subject to return to the Ford Warranty Parts Analysis Center (WPAC) for supplier analysis. Refer to your daily PEARS (Parts Entry and Return System) register for part disposition and return instructions.

Follow the provisions of the Warranty and Policy Manual for “Parts Retention and Return Procedures”.


Copyright © 2006 FORD MOTOR COMPANY
Published By: Recall/Service Programs Department
Ford Customer Service Division